Setup & Installation
Or with the ClawHub CLI, for registry-managed skill folders outside a full OpenClaw workspace:
What This Skill Does
Connects an AI agent to Datto/Kaseya Autotask PSA through a locally-running MCP server via Docker Compose. Supports tickets, companies, contacts, projects, time entries, notes, and attachments. Includes helper scripts for pulling, running, updating, and pinning the server image.
Running the MCP server locally keeps PSA credentials off external networks and avoids exposing the Autotask API directly to the agent.
When to use it
- Looking up a client company and its open tickets
- Creating or updating time entries on a project
- Adding notes or attachments to a support ticket
- Querying contacts linked to a specific company
- Checking project status and milestone progress
Example Workflow
Here's how your AI assistant might use this skill in practice.
User asks: 'Show me all open tickets for Acme Corp'
- 1Verify MCP server is running via health check at localhost:8080
- 2Query the MCP endpoint for companies matching 'Acme Corp'
- 3Retrieve open tickets associated with the matched company ID
- 4Format and return the ticket list with status and assignee details
A list of open Autotask tickets for Acme Corp with ticket IDs, subjects, statuses, and assignees
Requirements
Accounts, API keys, or tools you or your AI assistant may need to set up while using this skill.