Setup & Installation
openclaw skills install @jensastrup/incidentio
Or with the ClawHub CLI, for registry-managed skill folders outside a full OpenClaw workspace:
npx clawhub install incidentio
What This Skill Does
Connects to the incident.io REST API to create, update, escalate, and resolve incidents. Covers severities, statuses, incident types, and posting updates. Uses the v1/v2 API split with Bearer token authentication.
Automates the full incident lifecycle from a single agent instead of switching between the incident.io dashboard and other tools.
When to use it
- Declare a new production outage with correct severity
- Post rolling updates during an active incident
- Escalate an incident by raising its severity level
- List all live incidents and check their current status
- Close a resolved incident and notify the channel
Example Workflow
Here's how your AI assistant might use this skill in practice.
INPUT
User asks: 'Declare a critical incident for database connection pool exhaustion'
AGENT
- 1Fetch severities from GET /v1/severities to get valid severity IDs
- 2Select the highest severity ID matching 'critical'
- 3POST /v2/incidents with name, summary, severity_id, and a unique idempotency_key
- 4Return the incident reference and permalink to the user
OUTPUT
Incident INC-1042 created with critical severity, permalink returned
Requirements
Accounts, API keys, or tools you or your AI assistant may need to set up while using this skill.
INCIDENTIO_API_KEY environment variableincident.io account with API key scoped for managing incidents